What is Dynamics CRM?

History

Started as a web application known as iCommuniate in 2001, Microsoft acquired around and released the product in 2003 as MS CRM 1.0 Let us look at how the product evolved.

Dynamics CRM Functionality

  • End to end lead generation Process
  • intergration to emails
  • Survey Capability
Product Version Year
CRM 1.0 2003
CRM 3.0 2005
CRM 4.0 2007
CRM 2010 2011
CRM 2013 2013
CRM 2015 2014
CRM 2016 2016
CRM V 9 2018

Dynamics CRM Extensions

ADX Portal Studio
Dynamics Portal
USD (Unified Service Desk)
Voice of Customer
Live Assist for Dynamics 365 by CafeX

Realated Products to Dynamics CRM

Scribe
XRMToolKit
Workbench

Articles

What is CRM?
How to sign for Trial Dynamics CRM?
What is a plugin in dynamics crm?
What is the difference between workflow and plugin in dynamics crm?

Events and Conferences