GoToAssist, by Citrix

Description

The perfect companion to GoToAssist Remote Support, GoToAssist Service Desk provides a simple, intuitive way to more effectively manage your IT service desk operations. Provide exceptional customer support by managing incidents, problems, changes, releases, self-service and configuration items. Purchase with GoToAssist Remote Support for a seamless integrated IT toolset that delivers greater efficiency and ease.

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Rating 5/5
Ease of use 4/5
Microsoft Technology yes
Java Based Yes