Description
"HP Customer Experience (CX) Services helps you better connect with your customers through all channels, both traditional and digital (online, mobile, and social) to attract, acquire, and retain customers.
We do this by providing consulting services to simplify customer care and harness new opportunities to transform existing customer support centers to sales channels. You gain advanced analytics to achieve faster and richer levels of insight regarding your customers and improved targeting of new markets, along with the skilled resources to interact with customers across all channels. The services are delivered in an “as-a-service” consumption based platform that is omni-channel enabled."