Description
Badgeville has launched a set of new Application Connectors targeted at Customer Success applications.The new products are designed to enable enterprise customers to streamline their gamification deployment, expand the activities rewarded, and achieve greater visibility into user behaviour and performance.The firm released updated connectors for Jive 6 and 7.x, WordPress, Salesforce Sales Cloud, Salesforce Service Cloud and Salesforce One.“Gamification works because it motivates and rewards people to follow the steps to achieve their own goals,” said a Gartner report. “In doing so, it generates emotional engagement because the feedback and rewards provided incentivise people to keep striving to attain their goals.” For both customers and employees, that engagement leads to higher customer retention and employee productivity.“Deeper integration into the core enterprise application experience is a cornerstone of our strategy,” said Steve Sims, Chief Design Officer at Badgeville.“These new connectors streamline the process of deploying Badgeville’s solution and provide customers more options and greater flexibility in achieving gamification objectives,” said Sims.