Description
EMC Smarts VoIP Manager helps you to provide service assurance by quickly identifying the root cause of voice-over-IP VoIP issues across services and networks. With this information, organizations can pinpoint, prioritize, and rapidly resolve issues impacting VoIP performance and availability and understand how these problems affect key indicators such as call quality and reliability. With VoIP Manager, intelligent alerting, deep diagnostics, and extensive reporting provide in-depth, real-time views into the availability and performance of VoIP services and telephony infrastructure. Reporting features include service-level analysis, operational metrics, and business-level management statistics.