Description
Vision Critical, the leading customer intelligence platform provider, today launched its Retail Intelligence Suite, a software solution created to revolutionize how retailers attract and retain today’s tech-savvy customers. The widespread adoption of mobile, social and cloud technologies has dramatically changed the retail landscape. Retailers are struggling to understand why their customers behave the way they do, and existing technology solutions provide an incomplete picture. The Retail Intelligence Suite solution allows retailers to tackle common business challenges by better understanding what their customers want and need. Retailers can now make smarter decisions based on conversations with their customers through a secure, opt-in online community of members who provide ongoing feedback and insight that builds over time into a rich body of knowledge. Leading retailers including Chico’s, Nordstrom, Guitar Center and Canadian Tire engage their customers for actionable feedback through Vision Critical Insight Communities.