Description
StepOne, by Aquarium is the latest technology platform allowing businesses to build, manage and maintain campaign scripts, data and responses, integrate with existing data solutions and automate processes quickly, saving all contact centres massive amounts of time and money.Using the industry proven Aquarium platform as its backbone, the pioneering system is designed to be introduced into busy contact centre environments with the minimum of business interruption, enabling campaigns to be implemented in no time at all. Aquarium Director, Ed Shropshire says, “The introduction of StepOne could see contact centres potentially save time and money not just in direct operational areas such as staffing and training but in related ones too such as compliance, IT and database maintenance.