Description
In Event Studio, you set up agents to monitor your data and perform tasks when business events or exceptional conditions occur in your data that must be dealt with. When an event occurs, people are alerted to take action. Agents can publish details to the portal, deliver alerts by email, run and distribute reports based on events, and monitor the status of events. For example, a support call from a key customer or the cancellation of a large order may trigger an event, sending an e-mail to the appropriate people.